Returns & Exchanges
At The Movies Shop, we want you to be completely satisfied with your cinematic collectibles and apparel. If you are not happy with your purchase, you may return or exchange eligible items within 30 days of delivery.
Verify Eligibility
Ensure your items are in their original, unused condition with all tags and cinematic packaging intact.
Submit a Request
Contact our support team with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA) number.
Pack and Ship
Securely package your items and include the RMA slip before shipping them back to our distribution center using your preferred carrier.
Receive Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing